Frequently Asked Questions

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Q: I registered, how will I receive communication?
A: Our ticketing system, Eventbrite, will send you an automated notification. You will also receive emails from BIG DEAL Company regarding all details. If you don't see emails- check your filters!

Q: What type of ceremony will it be?
A: We will offer a ceremony suitable for everyone, no matter your religion or faith.  The officiant will offer vows that you can repeat to each other. He will also offer a silent moment for any unscripted vows or things you want to say to each other.

Q: How do I know if I'm booked?
A: When you check out from our pay portal, you'll receive an email confirmation.  You'll also receive an email reminder with additional details prior to Valentine's Day.

Q: What do I need to know or bring with me prior to arrival?
A: No need to print a receipt. We will have your name on our list at registration. Wedding couples must bring their County Marriage Certificate and IDs.  Vow Renewal couples just need to bring their IDs.  

Q: What does the ceremony look like for the wedding?
A: The ceremony will be indoors. It will be private, for wedding/vow couples only. (a few guests may join you) 

Q: Can I bring my own photographer or videographer?
A: Yes, but you must send their information to BIG DEAL Company.

Q: How long is the ceremony?
A: About 30 minutes.  Keep in mind that you will need extra time before or after the ceremony to take photos, if you wish. You will also need to wait in line post ceremony to collect your marriage certificate or vow renewal certificate.

Q: Do I need to make a dinner reservation ahead of time in Loveland?
A: YES! We highly recommend that if you'd like to dine in Loveland on Valentine's Day after the ceremony, that you make a dinner reservation far in advance. Since we are the Sweetheart City, restaurants get VERY busy over the holiday.

Q: Where can I learn more about what's going on around Loveland during this time?
A: We recommend you visit a couple sites: VisitLovelandCO, the Loveland Downtown District, and Loveland Chamber 

Q: What about health and safety?
A: Safety is our priority. Here are some of the ways we are keeping you safe: Contactless ticket purchase: All reservations must be made online in advance. Following the rules: Your planning team follows all local and state regulations and is obsessed with event safety. ADA accessible: The building and wedding are ADA friendly.

Q: What about bad weather?
A: The wedding takes place indoors. All of our events take place rain, snow, or shine. It could be below zero, or 60 degrees. We never know on Valentine's Day. Dress appropriately.  The event will not be cancelled for weather, and we do not offer refunds.  

Q: For attire, do we have to be formal? 
A: No, you can wear whatever you feel comfortable in. Please dress for the weather if you would like to take photos outdoors. 

Q: Where is check-in?
A: Check-in is located near the entrance of the venue. The ceremony will be held in the main event space.
Check-in begins at 1:30pm on 2/14. The ceremony will begin at 3pm.

Q: Where is the ceremony site located? Where do I park?
A: The ceremony will be held in the main event space. Free parking is available around downtown Loveland.